Return Policy
Return Policy -The Royal MD Electronics
Warranty Policy (1 Week Warranty)
- We offer a 1-week warranty on all electronic components purchased from Royal SMD.
- Warranty terms:
- Warranty is valid for 7 days from the date of delivery.
- Warranty applies only to manufacturing defects.
- Components must be returned in the same condition as delivered.
- Burnt, physically damaged, soldered, or tampered components are not covered under warranty.
- SMD components must not be reworked, heated, or mounted; such parts cannot be claimed.
- Diagnosis time may take 24–48 hours after receiving the part.
- Warranty void if:
- Product shows signs of misuse or wrong connections.
- Product is used in testing without proper precautions (over voltage, reverse polarity, overheating etc.).
- Batch number, label, or packaging is missing.
Refund & Return Policy
- Refund will be approved only if the product matches the original batch code provided at the time of sale.
- Return terms:
- Product must be unused, undamaged, and in original packing.
- Batch code, label, and sticker must be intact.
- Any mismatch in batch code will result in no refund.
- Return must be initiated within 2 days of delivery.
- Shipping charges are non-refundable.
- Not eligible for refund:
- Used components
- Soldered or heat-damaged parts
- Burnt ICs, MOSFETs, or semiconductor failures due to wrong usage
- Parts without original batch/lot number
Replacement Policy
- If the part is found defective within warranty, we provide:
- Replacement, if stock is available
- Or store credit, if replacement is not available
- No cash refund is provided for warranty claims.
- Contact for Claims
- Royal Trading Co.
Email: royaltrading.component@gmail.com - Phone: +91 88511 49032, +91 98714 44105